All goods remain the property of Britannica Restorations Ltd. until fully paid for

To place an order, please call or email for full pricing, freight and payment details.  Please supply as much information as possible on the vehicle (Including VIN Number) as Britannica Restorations cannot be held responsible for supplying wrong goods if erratic or incorrect information was given at the time of ordering.

Payment may be made bank cheque, money order, Visa, MasterCard or by direct bank deposit. Payments made through personal or business cheques will be subject to cheque clearance of 30 working days before any goods may be dispatched. Credit card purchases over C$1000 will be subject to a 3.5% charge to cover costs

Sorry, no shipments will be forwarded C.O.D. (Canada post up to 30 kg) except in Canada - customers will incur any charges

Good destined for Quebec carry GST and PST. Goods for the rest of Canada carry GST. Goods destined for the US and overseas export have no Canadian tax

Please note, goods supplied and fitted here in Quebec, or purchased here in Quebec, even by none Quebec residents, will be charged GST and PST.

A tax refund service is available at the border for US residents - please inquire at Canada customs when leaving Canada (Any tax total over $499 Canadian will be reimbursed by mail)

All transactions are in Canadian dollars unless stated otherwise

USED PARTS:

All used parts taken off vehicles are supplied in good faith and as described at the time of purchase.

Warranties on all used parts are 14 days from date of shipping. (An exception to this is on engines, gearboxes and axles which carries a 30 day warranty unless stated otherwise)

Used parts, unless proved defective or supplied wrong by Britannica Restorations, are considered an outright sale and no refund or credit will be issued. Parts must be returned within 14 days

We do not supply used hydraulic cylinders / callipers unless they are for a rebuild.

These parts are supplied at the customers risk

SHIPPING DETAILS:
The price of freight and packaging is not included in the sale price.

Britannica Restorations Ltd. can arrange freight on your behalf should you require cartage of your goods to your premises.

Goods can be dispatched by Canada Post, Purolator, the bus company (Canada only) or truck (we use Manotoulin (www.manatoulintransport.com) for all our North American heavy shipping

Please note. For Fed Ex. Goods over 130 linier inches or 70 Lbs ( Length + (2 x Height) + (2 x Width)) have to be shipped by truck - the only carrier to exceed this is Purolator

If you choose to nominate your own freight company, this must be stated in writing along with an account number or the shipment will not be forwarded.

Goods shipped by truck to the US have to have customs clearance before leaving Canada. All taxes and fees have to be paid before dispatch. If you wish to have your trucking company pick up the goods, it is your responsibility to arrange suitable customs clearance

DROP SHIPPING:

Goods 'drop shipped', become the customers property / responsibility once left the Freight on Board point (FoB) All papers attaining to importation of goods such as bills of laden etc., will be forwarded to the customer at a pre designated address

Britannica Restorations Ltd. is not responsible for any taxes or fees once goods have left the FoB point - in most cases the FoB point is Norwich, United Kingdom.

Insurance is the customers responsibility and must be pre paid prior to shipment. Britannica Restorations Ltd. can inform of charges and arrange suitable cover on the customers behalf.

Any fuel surcharges are the customers responsibility. Shipping quotes for truck and overseas services are valid for 14 days.

INSURANCE:
Britannica Restorations Ltd only uses reputable carriers.  if merchandise is lost or damaged while in transit, please contact the carrier involved, the responsibility is theirs. Damaged claims or shortages should be filed promptly. Insurance of goods in transit is the responsibility of the purchaser and the carrier after they leave the company's factory. We strongly advise our customers to take extra damage insurance. If any goods are lost or damaged in transit, please contact us for shipping details and we will attempt to rectify the situation as quickly as possible.

RETURN OF GOODS:
Goods for credit must be returned within 14 days of the purchase date.

Used parts, unless proved defective or supplied wrong by Britannica Restorations, are considered an outright sale and no refund or credit will be issued

All components must be in new condition, the return freight paid by the customer. Proof of purchase must accompany any goods returned as well as a valid reason for the return.

Original boxes must be clean and undamaged

Goods that have been specially made or imported cannot be returned unless they are proved to be faulty. Goods that have been ground, drilled, welded, or modified in any way will not be accepted.

All goods returned will be subjected to a restocking fee of up to 20% except in the case of faulty goods.

Individual items from kits that are not used cannot be returned for credit.

CORE CHARGES:
Some of the components that Britannica Restorations Ltd. supply are sold on an exchange basis. A core charge will be charged on any such item if the item is not supplied to us at the time of ordering.

Returned exchange items must be in a serviceable condition for the core change to be credited. Penalties and possible forfeiting of the change over deposit will be incurred if the change over item is not fit for its purpose.

Freight on exchange items, unless stated otherwise in writing, is the responsibility of the sender. If you have an exchange unit to return, please call and we will arrange for a pick up. Please ensure that the item meets the freight company terms and conditions (oil drained, suitably packaged, etc...) as Britannica Restorations Ltd will not be held responsible for any claim arising from the shipping of the exchange unit.

Rebuilt units are automatically assumed a core charge and old units must be returned

A valid credit card number must be submitted at the time of ordering a rebuilt unit - if the old unit is not returned in 14 days you will be deducted for the price of the core.